Pricing
Built for the scale you're actually at — not the scale that justifies a sales call. Every plan includes exchange-first routing, automated labels, and real-time margin tracking.
Simple, transparent pricing
Monthly plans · cancel anytime · $0.25/return above plan cap
Starter
$99/moUp to 200 returns/month.
- ✓Up to 200 returns/month
- ✓Exchange-first self-serve portal
- ✓Automated return labels
- ✓Sizing-swap routing
- ✓Analytics dashboard
- ✓Email support
- Most popular
Growth
$299/moUp to 750 returns/month.
- ✓Up to 750 returns/month
- ✓Everything in Starter
- ✓Sizing-swap intelligence engine
- ✓Store-credit nudge engine
- ✓Full exchange rate analytics
- ✓Slack & email volume alerts
- ✓Priority support
Scale
$599/moUp to 2,000 returns/month.
- ✓Up to 2,000 returns/month
- ✓Everything in Growth
- ✓White-label portal
- ✓Custom rules engine
- ✓API access
- ✓Dedicated onboarding
- ✓SLA-backed support
14-day free trial on all plans · cancel anytime · usage billed monthly
Questions
How long does setup take?
Most merchants are live in under 2 hours. Loopkit connects to your Shopify catalog automatically — no CSV imports, no custom code.
What's the overage rate above my plan cap?
$0.25 per return above your plan's monthly cap. No surprise invoices — we alert you when you're approaching the limit.
Does it work alongside our current shipping carrier?
Yes. Loopkit generates labels using your existing carrier accounts or can provision new ones. It integrates with all major US and international carriers.
Will it conflict with our Shopify apps (3PL, inventory, accounting)?
Loopkit reads and writes inventory through Shopify's native inventory API, so it's compatible with any app that does the same. We've tested against the most common 3PLs and ERPs.
Can I migrate our existing open returns?
Yes. We can import open RMAs from a CSV or directly from Shopify's returns data. In-progress returns are migrated before your portal goes live.
What happens after the design partner period ends?
You move to the standard plan that matches your return volume. You keep all your data, portal config, and exchange rules. No renegotiation required.