Exchange-first · Apparel-native

Every sizing return is a sale you haven't lost yet.

Loopkit routes fit-based returns to an exchange before a refund ever processes — and shows your ops team the exact margin retained in real time.

Apply for early accessSee pricing →

6 beta merchants · Early-access program open now

25–40%
Typical apparel return rate
~30%
Returns become exchanges with exchange-first portal
6 hrs
Ops time spent weekly on manual returns workflows
$99/mo
Starting price — no per-return fees

Set up in an afternoon.

Four steps from install to first retained sale.

  1. 1

    Install in 5 minutes

    Connect your Shopify store. No CSV imports, no custom code. Loopkit syncs your product catalog automatically.

  2. 2

    Set your exchange rules

    Tell Loopkit which return reasons route to an exchange first, which offer store credit, and which go straight to a refund.

  3. 3

    Your branded portal goes live

    Shoppers get a self-serve return portal. Fit returns see available inventory for adjacent sizes before they can select a refund.

  4. 4

    Watch the margin stack up

    Your dashboard shows exchange rate, margin retained, and return volume by reason in real time. Average setup to first exchange: same day.

Why apparel brands choose Loopkit

Built specifically for the return patterns of mid-market apparel.

  • Built for sizing swaps

    Loopkit understands fit-based returns. Shoppers see available inventory for adjacent sizes in the return flow — before they can reach the refund button.

  • Real-time margin tracking

    Exchange rate, margin retained, and cost per return in one dashboard. Know within hours what you're recovering from returns that would otherwise leave as refunds.

  • Automated end-to-end

    Labels, authorizations, communications — all automated by rule. Your ops team stops managing returns by email and starts managing exceptions.

What merchants say

Beta merchant feedback — names anonymised during early access.

  • "We were refunding 31% of orders before Loopkit. Three months in, 38% of those turn into exchanges instead. That's real margin we'd have lost."

    Sarah M.

  • "Setup took one afternoon. The sizing-swap flow is exactly what our customers needed — they pick their size right in the return portal instead of emailing us."

    James T.

  • "AfterShip handled labels. Loopkit handles the exchange logic. The difference is the ops team actually sees what's being retained vs. refunded in real time."

    Priya K.

  • "We were manually approving exchanges over email. Loopkit automated the whole thing and our ops team got back about 6 hours a week."

    Marcus B.

Simple, transparent pricing

Monthly plans · cancel anytime · $0.25/return above plan cap

  • Starter

    $99/mo

    Up to 200 returns/month.

    • ✓Up to 200 returns/month
    • ✓Exchange-first self-serve portal
    • ✓Automated return labels
    • ✓Sizing-swap routing
    • ✓Analytics dashboard
    • ✓Email support
  • Most popular

    Growth

    $299/mo

    Up to 750 returns/month.

    • ✓Up to 750 returns/month
    • ✓Everything in Starter
    • ✓Sizing-swap intelligence engine
    • ✓Store-credit nudge engine
    • ✓Full exchange rate analytics
    • ✓Slack & email volume alerts
    • ✓Priority support

  • Scale

    $599/mo

    Up to 2,000 returns/month.

    • ✓Up to 2,000 returns/month
    • ✓Everything in Growth
    • ✓White-label portal
    • ✓Custom rules engine
    • ✓API access
    • ✓Dedicated onboarding
    • ✓SLA-backed support

14-day free trial on all plans · cancel anytime · usage billed monthly

Design Partner Program

10 spots. Real case studies.
Real margin recovered.

We're accepting 10 design-partner merchants for early access. You get Loopkit free for 6 months; we get your data and your story. If you process 100+ returns a month and you're tired of the refund default, apply now.

Apply for a spot

6 months free · no card required